Luckily my "dealer" provided me with a contact to help over the phone. As you describe, when we got to the point when the passwords were required, he had me type in "aurender' and "aurender". That was all that was necessary to establish the link to the Aurender's "music 1" path. From that point he guided me thru the process of establishing aliases for each of the Aurender main folders (pop, jazz, local, classic, etc.). These alias files now reside on my desktop and when I rip a cd I just "drag and drop"the file in the appropriate folder. In about 30 seconds after importing the new file, your Aurender will update on the iPad's conductor app!
I would strongly advise buying and using "db power amp" to do the ripping. There are a lot of really neat features for adding cover art, recognizing HDCD tracks, editing the track and artist info for "mixed" cd's that do not register in the data base etc.
Finally, if you still have problems, have your dealer get you the contact info for Jean-Paul Lizars, Director of Sales and Marketing for Aurender North America. He is wonderful to talk to and can get you a direct connection to the support team if you need phone or email help.