Audio Research service

I have heard that ARC's service is not the greatest, is there truth to this? Give your experience.

brianmgrarcom12-06-2002 12:47am

sc53 Details Discussions Posts This discussion Message User 718 posts 12-06-2002 at 08:45pm Copy Comment URL Report Comment Edit Delete Everyone at ARC, from the phone receptionist to the techies, has been gracious, informative and very helpful. No problems w/their service or social skills whatsoever. I don't know where you heard your report but I haven't heard anything like it before. I have owned one or more ARC pieces from 1990 on and have been very pleased w/them all.
sc53 Details Discussions Posts This discussion Message User 718 posts 12-14-2002 at 03:01pm Copy Comment URL Report Comment Edit Delete To retube my VT100 MKIII from ARC is $500. Maybe that's only the power tubes. And you can certainly get them somewhere other than ARC for less. The other tubes are 6H30's which shouldn't need replacement for years. So that $1300 sounds mighty steep!