I have owned equipment over the years from many high end manufacturers. A few have not been helpful with customer inquiries, but, over the past decade or so of my ownership of ARC gear, ARC --I usually speak to Kal--is right up there with the very best. On one occasion when Kal was out of service, I spoke to Chris who was extraordinarily helpful and polite.
Perhaps Don_c55 impressed Chris the way he is impressing us, in which case I suppose Don_c55 got what he deserved.
Perhaps Don_c55 impressed Chris the way he is impressing us, in which case I suppose Don_c55 got what he deserved.