Audio Desk Systeme - Vinyl Cleaner – Repair of Water Pump Failure


After the water pump of my beloved Vinyl Cleaner from Audio Desk Systeme stopped working I searched the web and found that I’m not the only one with this problem. But nowhere did I find a blog or post that would describe a repair procedure – other than to mail the machine back to Germany for an expensive repair.

If your machine is still under warranty you should of course send it back for warranty repair. But if your machine is out of warranty (like mine) and your only option is to spend lots of money to get it fixed, you might want to consider repairing it yourself.

The way the vinyl cleaner is designed does not allow any maintenance or replacement of any component located inside the machine without destroying something. The whole machine is glued together! Something I have not seen before to this extent – especially not on a high dollar item like this. Only the components in the upper compartment where the white cleaning rollers are located can be accessed thru the opening in the top cover.

To get started you need to separate the bottom PVC plate from the bottom of the tank. Both plates are glued together. I used a flat pry-bar to carefully separate the bottom plate without breaking it. Shining a flash light thru the water sight glass you can see the blue water pump thru the drain hole of the tank.

To get to the water pump you need to remove the bottom of the tank (or parts of it) which is glued to the recessed side walls.

Use a permanent marker to draw straight lines on the tank bottom – 5 mm inbound from the side walls. The PVC side walls are 5 mm thick. Try to cut slightly inside that line to not cut into the recessed side walls. I used a Dremel with a cut-off wheel.

Once the bottom of the tank is removed you have access to the water pump and all other internal components. To disconnect the pump wires from the main board you need to remove the front panel with on/off switch. Follow the pump cable from the tank and disconnect both wires from the terminal.

In my case it turned out that the pump actually did not fail - it was simply seized up. Once I rotated the little impeller by hand and hooked it up to the 24 V DC power supply in the sink it started to pump fine again.

In case you find your pump to be dead and need a replacement look for “Barwig Tauchpumpe Typ 3 24 V DC”. Price is around 18 EUR (appr. 20 USD) at amazon.de or conrad.com. Unfortunately I was not able to find a supplier who would ship to the U.S.. You may need to be creative – or plan your next vacation in Germany ...

If you use aquarium grade silicone adhesive instead of strong PVC adhesive to put it all together you will be able to undo everything easier in case you need to access the inside of the machine again. 

Feel free to email me if you have questions or need pictures.

Decibell

decibell

Showing 29 responses by decibell

Interesting idea! If the pump turns out to fail more frequently this could be a way to make it more accessible. 
However, once the bottom plate and tank bottom are attached with silicone and/or gutter sealant, removing them will be much easier than with an original machine. So far my cleaner performs fine after the repair I did a few months ago.
Wouldn't it be nice if we can get Reiner Glaess to revise his design and incorporate a removable bottom plate and tank cover to be able to access all internal components without having to physically cut anything open? 

Reiner, you just lost another potential customer! If you read this, please consider a design change! Your machine is great, as long as it works. But people shy away from it due to the fact that it is not repairable (without using a cutting tool). Imagine the engine hood of your car cannot be opened without cutting into it ...
Thanks for sharing your opinion hiendmmoe! That's why I posted these repair procedures here - to give those handy people that already have one of these machines another option.
@dgarretson 
I bought the Vinyl Cleaner a few years ago in German - at an amazing price. And since I exported it I did not pay the 19 % VAT. It worked great without any hick ups for about 1400 records. It's the best thing since they invented chocolate - as long as it works! But the way Reiner Glaess puts these things together really is an engineering shame! But when I bought it I did not know that it is all glued together. Taking it apart took me about one hour. Putting it back together another hour. Because it is extremely convenient and very efficient I will keep it and accept the messy design.
@elizabeth 
I did not talk to them and have no idea if they have plans to change the design.
jwpstayman - Lucky you! That is quite a different story from what I read about others having to pay $800 plus $100 intl. shipping for an out of warranty repair. I bought my machine in Germany 6 years ago for $1600. Today's list price in the US is $4500 plus VAT - that is insane! Too many hands between manufacturer and end-user!
After all it took me just two hours, and $10 for silicone to fix it. After 1400 cleaned records my investment is .07 cents and 5 seconds per cleaned record. And you don't see a thing from the outside since the bottom plate covers the silicone seam. It does such an amazing cleaning job while being convenient like a toaster that I will probably keep it until I'm deaf ;-)
noromance - ok, my "repair investment". I still have my machine and am intending to use it for many years to come. Boxing the unit up, bringing it to FedEx, paying for shipping and for an out of warranty repair is the comparison I tried to make.
Sorry 730waters - I'm not comfortable working on other machines. But I'll be glad to email you pictures and answer questions. It's not very complicated to do the repair. May be you can find a local handy man who can help you?
That's the pump that was installed in my vinyl cleaner. What makes you think it is too big?
Glaess recommends Tangit glue from Henkel for the PVC-U housing. PVC cement from Homedepot will probably work as well. Gutter sealant or strong silicone glue to secure the motor to the side wall. After you have cut the bottom open, you need to glue some small support angles to the inside of the housing to support the tank bottom in the right position since it is not resting on a rim anymore. Glue the tank bottom in place and glue the bottom plate to the outside walls so it creates a second seal. If anybody needs pictures feel free to email me direct.
@acresverde 
Thank you for the flowers! Always glad to help!
Glaess possibly designed his cleaner the way he did to protect his idea. Unfortunately the price for this unmaintainability is paid by the owner - once it needs maintenance/repair.
It is unfortunate that he does not handle repair cases to the full satisfaction of his customers. It is an extremely useful machine - when it works. But he makes it difficult to recommend his product ....
@lyontee15   Please contact me direct with your email information so I can email you photos and more information.
Well, most of us actually have this same problem - we have a daytime job. Don't look for excuses! Order a pump, get some Tangit PVC glue and gutter sealant and cut this thing open. It does not take much and it is a very rewarding project! I just received a thank you email from another user who was able to replace his failed pump.
Thanks for the good feedback Fred! With the pump that you found locally repairs are even easier now! Since I posted my instructions in January 2019 I was able to email further information and pictures to a good number of folks with a failed water pump. Instead of the silicone adhesive I found that dark gray gutter glue (HomeDepot) works really well. It sticks a lot better to the PVC-U and remains somewhat flexible/soft over time (like silicone). ADS uses Tangit PVC-U glue to glue everything together. This is great glue for PVC-U, but it gets really hard and does not fill cracks well since it shrinks.
@sdavies Sorry for the late response - I was out of town. Just sent you an email with pics and more info. Hope this works for you.
Good luck with the repair.
@sdavies Sticking float and leaking fan cover seem to be different issues from a failed pump. So far I did not have these issues with my cleaner. may be someone else can comment here?
@ Michael - shinri1
Just send me your email address and I will email you pics. The repair is really not difficult. With a little elbow grease you will be able to do it yourself.
@mscardina
It takes appr. 10 seconds to pump the water from the tank to the upper compartment. The pump turns off after that and the wash cycle begins. It takes 180.000 pump/wash cycles to use up 500 hours of the pump's lifetime! I don't think pump wear is the issue here. Most likely contamination of the pump's journal bearing with gunk from dirty records.
@mscardina
Upon closer look you are correct - the water actually continues to circulate thru the filter during the whole wash cycle. The water level in the tank stays high enough that the pump doesn't lose suction. In the upper compartment it overflows into the filter and flows back down into the tank. So depending on how long one sets the washing cycle, the pump actually runs several minutes each cycle. Assuming a wash cycle of three minutes, it would take 10.000 records to reach 500 hrs.
My pump failed after appr. 1300 wash cycles. I usually did 5 minutes each wash cycle - adding up to appr. 108 hrs total. Upon disassembly I found that my pump still worked, after I rotated the seized impeller by hand. Even though I replaced the pump with a new pump (same model), I know that the old pump is still working fine because I use it in a different application since then. Which means that the motor in my pump did not fail. The pump was only seized due to accumulated dirt inside the hydraulic - probably sticky stuff inside the journal bearing.
The Comet Data Sheet states the pump can run dry for 30 minutes without damage …
The fact that not all of the cleaner's parts are serviceable/accessible is the true problem here. Every pump will eventually fail and needs to be repaired/replaced. I assume Reiner Glass tried to "protect" his idea by making it inaccessible. Now he's paying the price for this because people will shy away from buying such an expensive toy.

@techno273712

The instructions are pretty much what I wrote in my first post. I used Tangit PVC-U and Gutter Sealant to put it all together. It's really not that complicated. If you manage to provide your email address I will email you photos.

 

Hi bazarmus,
I just sent you an email w pics and notes.

Good luck with the repair!
Decibell

jkingtut,
Sorry to hear about your trouble. I have never seen a machine with two pumps.

@ The Group
Can anybody help/comment on this?