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WOW. thank you for the great post. This should certainly get the company to reconsider how it builds the $$$$$ machine. I would be hesitant to buy one knowing it is a pain you know where since returning it to GERMANY for repair is rather extreme. Where you able to talk to them or correspond? How did they explain away the ridiculous way they build the machine? Do they have any plans to make ease of repair better?
I bought the Vinyl Cleaner a few years ago in German - at an amazing price. And since I exported it I did not pay the 19 % VAT. It worked great without any hick ups for about 1400 records. It's the best thing since they invented chocolate - as long as it works! But the way Reiner Glaess puts these things together really is an engineering shame! But when I bought it I did not know that it is all glued together. Taking it apart took me about one hour. Putting it back together another hour. Because it is extremely convenient and very efficient I will keep it and accept the messy design.
I'll say it again - the OP makes me glad I bought a Loricraft PRC-4 over 12 years ago. So far (knock on wood) nary a problem, and it does a great cleaning job.
That said, over the past few years there have been a number of reports on this forum of problems with the Audio Desk vinyl cleaning machine. If I were to go the ultrasonic route, I would choose DIY - - many choices available at a fraction of the cost of Audio Desk.
I’ll say it again - the OP makes me glad I bought a Loricraft PRC-4 over 12 years ago. So far (knock on wood) nary a problem, and it does a great cleaning job ....
I have had my Loricraft since the eighties..........zero problems and cleans extremely well and without the unwanted static charge the others create.........
( and so quiet it can be done while others are sleeping!......on the same street ,in the same house..... in the same room....)
Seriously though , this is one of the obvious drawbacks I saw with the consumer bought ultra sonic types is accessibility and ease for the user to repair if needed. They seem to clean well enough , but durability and the length of in service with zero issues the Loricraft has been my experience owning for decades, personally, would be hard for me to see a change worthwhile to me. If I didn’t own a RCM , I likely still would lean toward the advantages the Loricraft offers my wants and it’s cleaning ability can’t be knocked.
Decibell- I had the same issue with a pump failure on my original ADS Vinyl cleaner which was way out of warranty. When I contacted the importer about it (Ultra Systems), they had me send it to them for evaluation and possible repair. As alternative to repairing it, they offered me $3000- almost what I had paid for it - for my machine as an exchange towards a brand new Vinyl Cleaner PRO which has a long list of engineering improvements including ceramic bearings on the pump and motor AND came with a new 2 year warranty as well. Seems fair, and I was not about to cut into the machine like you did- that took guts!
jwpstayman - Lucky you! That is quite a different story from what I read about others having to pay $800 plus $100 intl. shipping for an out of warranty repair. I bought my machine in Germany 6 years ago for $1600. Today's list price in the US is $4500 plus VAT - that is insane! Too many hands between manufacturer and end-user!
After all it took me just two hours, and $10 for silicone to fix it. After 1400 cleaned records my investment is .07 cents and 5 seconds per cleaned record. And you don't see a thing from the outside since the bottom plate covers the silicone seam. It does such an amazing cleaning job while being convenient like a toaster that I will probably keep it until I'm deaf ;-)
@decibell - this is good information and worthwhile for someone who has an out of warranty unit that cannot be traded in for an upgrade. @jwpstayman is fortunate- Robert Stein at Ultra Systems, the distributor here in the States, has generally tried to accommodate customers with problems.
I had one of the earlier AD units, before the new "Pro" model, which is supposed to be better, but I think all of these units (not just the AD) will eventually fail.
I did talk to the distributor of Elma in the States about field replaceable parts and was told that was a non-starter-- I don't know if the ultrasonic transducers can be found on the open market-- i have to believe that unless there is some special tuning that is employed, that would be the other remaining 'part' that fails here. (The AD is obviously more complicated, with not only a drive system to spin the LP and a blower to dry the record, but also those rollers used as part of the wash cycle).
As to Loricraft v ultrasonic, I have a Monks Omni- same principle --and still find that ultrasonic brings something extra to the cleaning process, so I use both.
Thanks for the post, decibell.
From my experience, AD units unfortunately are more prone to issues regardless of model but I also have the KLAudio unit which while a lot less reported issues, do have occasion problems as well. The difference for me at least is KLAudio is much more responsive and field service is actually possible.
Make sure you use the AD unit relatively often, like once a week. Or empty the tank if not in use. If it sits a few weeks with water in it the pump gets unhappy and will eventually break. This is a problem with the first models more than the second Pro version which has an upgraded pump. I made the upgrade myself and I’m very happy with new AD unit but it’s still good practice to keep the water circulating or empty it.
The issue with emptying the AD tank if not in use is the float can get stuck to the bottom and won’t budge. I have had that issue and was only remedied by leaving water in the tank for a period of time.
What makes the pump stop working if it is immersed in water for a prolong period of time? Would be good to understand.