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Audio Companies with Integrity??

Interaction with Audiophile companies and AudiogoN members have been (for most part) positive through the years. There have been a few, however, that have gone 'above and beyond' to ensure that the customer was satisfied. To that end, I would like to give a 'shout out' to Audioquest that recently made a situation right when they really didn't have to. I won't go into the details, but suffice to say, that when the need arises I will not hesitate to buy from them again and will recommend their products and service to anyone who values my opinion.

For discussion purposes, would anyone care to raise a glass to a company that in your opinion deserves some love.
brauser

Showing 1 response by bjw54

bjw54
25 posts
 
I agree with Jon Sollecito at Source Technology. A great guy that helped me when I owned his .org. Infinite Slope speakers and I now own his 2 way Source
model floor standing speakers. They use high end Scan Speak drivers and 
are the best 2 ways I have ever had. It’s a shame that they are not very well known among audiophiles! I also agree about Sheila, she was an amazing woman and a credit to this industry. As well as her husband Harry and son Matt.
I could go on and on about just how great those two are. I live in NJ so I have 
been fortunate enough to visit them at their Cliffwood factory and office. Harry himself once installed a new cartridge on my Classic 3. After taking it over to 
the VPI sound house and playing record after record always making small adjustments he got it to sound amazing! When I asked him how much I owned him (I was expecting 2 or 3 hundred) he said nothing— I’m retired my time is 
cheap! The first time I went there Matt gave me a tour of the factory and I sat in on a little meeting on cartridge recommendations with his sales staff. It does not get any better than the people at VPI—they treat you like family.

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