Audio Alchemy DDE v.3 Dac problem


I have a problem with an Audio Alchemy DDE v.3 Dac. The LOCK light under STATUS on the front display stays lit for both INPUT 2 and INPUR 3 even though there is only one digital input being used. (either a coaxial or I2S bus cable is connected to the DDE but the LOCK light stays lit for both connections). At present I'm getting no sound from the DDE v.3. This problem likely originated when I hooked up both a coaxial and a I2S cable to the DDE while the DDE was powered up. The manual says never make these connections while the unit is powered up. Is there a way to correct this problem so that I can get sound again?
lornoah

Showing 1 response by ncarv

Have you tried resetting it, by unplugging the power for a couple of minutes and plugging it back in?
You can try calling DTG/SACO, who are connected with Perpetual Tech, which is the same people who made Audio Alchemy, and see if they can help. I'm not sure they're still doing business, but the last number I have for them is 805-641-7875.
Ultimately, Elizabeth may be right. The piece was a great piece in its day, but, for the price of repair, you might be able to pick up something newer on audiogon that does a better job. Technology moves on. If you liked the AA, you might look into the Perpetual Tech. I had the P1A, P3A, Monolithic power supply, all with Modwright upgrades, and it worked terrifically well. (I later upgraded.) They are a lot more than the AA, though, if repairable.