Attention, PurePower owners
My unit was sent in for service in July of 2012. After many months of empty promises and excuses, and refusal to respond to my requests to send back my unit as-is at my own expense. I've filed a complaint against PurePower Partners with the Ontario Ministry of Consumer Services (Canada's equivalent of Consumer Protection Agency), as well as with Ontarios's Better Business Bureau.
I know that there are others who are in the same situation, I would like to organize our efforts to get PurePower to resolve these matters. If you haven't done so already, I would encourage you to file the complaints with the two entities I have identified above ASAP. We can then discuss about further options including filing suits at the small claims court.