Loosen the Hex Screw and raise the cylinder for the support arm as high as it will go. I found that for my cartridge (BenzMicro L2) that the stylus will not clear the edge of the record, but will be suspended a few mm above the record surface. This is enough to safely cue the record.
I spoke with Larry at Hollywood sound about this issue. He wasn't familiar with the problem (!!) but was kind enough to contact VPI for me. They sent me three adhesive disks that can be attached to the undersurface of the black peg on the tonearm that comes in contact with the lift platform.
I haven't used the disks, since I discovered that once I cleared the edge of the record (manually), the lift arm worked fine.
I suspect that the lift wasn't designed for the Mk.V platter, which is quite thick.
I spoke with Larry at Hollywood sound about this issue. He wasn't familiar with the problem (!!) but was kind enough to contact VPI for me. They sent me three adhesive disks that can be attached to the undersurface of the black peg on the tonearm that comes in contact with the lift platform.
I haven't used the disks, since I discovered that once I cleared the edge of the record (manually), the lift arm worked fine.
I suspect that the lift wasn't designed for the Mk.V platter, which is quite thick.