I have three ARC equipment in the last two years.
First, it was the 40th Anniversary, the remote control failed in the first two months. I don't bother to replace it since I always use universal remote for the whole system.
Then, in the first week, Ref 250 failed to turn back on again when shut down, it took a couple of hours of cooling before it could be turned on again. I reported it in this forum. After a length discussion with local dealer and ARC, both amps were replaced after nearly 4 weeks.
Third, recently 40th Anniversary was upgraded to Ref 10. Some of the 6H30 tubes were not working after one month and 200 hours. They were replaced with EH 6H30DR gold pin. They sounded better and are problem free for 500 hours now.
So far, all my experiences with ARC were not perfect. Although I still like their sound, their reliability is a real concern.
First, it was the 40th Anniversary, the remote control failed in the first two months. I don't bother to replace it since I always use universal remote for the whole system.
Then, in the first week, Ref 250 failed to turn back on again when shut down, it took a couple of hours of cooling before it could be turned on again. I reported it in this forum. After a length discussion with local dealer and ARC, both amps were replaced after nearly 4 weeks.
Third, recently 40th Anniversary was upgraded to Ref 10. Some of the 6H30 tubes were not working after one month and 200 hours. They were replaced with EH 6H30DR gold pin. They sounded better and are problem free for 500 hours now.
So far, all my experiences with ARC were not perfect. Although I still like their sound, their reliability is a real concern.