Piss Poor customer Service is now the norm in the USA. They try to do everything with a computer, including the customer service itself. Some things need more explanation than the computer can deal with. Pitiful. I hate to call any place for customer service now. Purchasing is easy. Afterward nobody cares.So I feel your pain and disgust
APPLE PHONES.......NO SERVICE
I have a new refurbished Apple phone that I have spent quit a bit of time trying to contact somebody at Apple to fix it....Its one month old......I have to wonder how a person can call a Apple person without spending the rest of there life trying to contact someone in the communication business.....I have tried e-mail, of course no body has a phone number, but if your phone doesn;t work , how would you call them anyhow......Maybe I should just sell it and get another brand that works.............What do you think ??