Anyone solved MF Tri Vista SACD problems?


I am starting this thread for my friend who bought this Musical Fidelity Tri Vista SACD player as used two years ago. Now the transport mechanism and also the servo board (we think) are broken. Does anyone know if there still is some company who can repair these players or modify them with new parts (transport+servo board). It seems to us that Musical Fidelity has moved forward and abandoned its old Tri-Vista customers. No help from their side at all. All info/help is appreciated.
mkilpi

Showing 2 responses by oscar44

I am stunned that Musical Fidelity are not helping here -- does a hi-end company imagine people will pay their exotic prices only to be left hanging later due to 'parts obsolesence'? And this from a company that sold their Nuvista tube idea on the idea it had a matching spare for every customer? Someone ask all those MF lovers at Stereophile what they would suggest......perhaps Sam Tellig can ring his friend at the company for some help........If MF had gone out of business that would be one sad end, but given the fact they are alive and well, apparently working with their UK customers to resolve this, and still receiving more coverage in certain US media than would seem explicable on normal review submissions alone, suggests they might be responsive....
"Fact - the problem with the transports in both the TriVista and kW SACD players is nothing to do with "parts obsolescence". Philips left MF and a number of other manufacturers badly in the lurch by supplying insufficiently robust SACD transports (these have a failure rate approaching 100%). Philips then refused to support these transports with parts or replacements once the failures began. "

So this part is not obsolete then......glad we cleared that up. Thanks for all the facts ;)