Anyone heard of this ? Possible "scam" ?

My girlfriends parents just purchased a big screen HDTV. Don't know make, model or who they purchased it from. It is supposedly a local place with two branches, but that is all that i could find out.

However, my girlfriend spoke to her mother today and was given some more info about the transaction. Her mother stated that the tv is due for delivery on Tuesday. The company will deliver it, but will not install or connect any accessories such as vcr, cable box, etc... to it. She was also told that the tv should not have power applied for 24 hours, as the transition from cold outdoor temperature to warm indoor temperature could damage the unit, even more-so if the unit was "fired up". The only reason that i know this much is that i was asked to come by and hook everything up for them sometime after that.

Quite honestly, this sounds like some type of scam. What company would sell a product to you, tell you not to use it for a period of time and then make it more difficult to use ( for the average consumer ) by not installing it ??? As some of you may be aware, current TV's can be pretty confusing to the "electronically challenged" due to the phenomenal amount of input and output jacks, etc...

Has anybody else ever heard of such a thing ? Is the temperature change situation something peculiar to HDTV's ? My big screen ( non HDTV ) was delivered a year ago December and they fired her right up once they hooked jup the basics. Any thoughts or comments welcome as i don't want to see them get taken. Sean
Firstly I would like to say that there is no Tv that should be hard to hook up. And second Yes you should wait a couple of hours when you first get the tv only if its cold outside which it is. The reason is that they store these tvs in wharehouses that are most likely not heated so its good for the tv to be room tempature before firing it up for the first time.
I'd agree with Lev, I always wait 24 hours before firing up something I buy in the winter. As for the "drop it and run" delivery service, it's possible they bought the TV from a discount store that do not include any set up services due to low margins? I know of some "superstores" that sell appliances and such that operate that way.
Same as with cold computers, especially notebook computers, or other portables that may be left outside in the cold. It's always advisable to let anything with mechanical parts (hard disks, vacuum tubes, CRTs, etc) warm up to ambient temp before subjecting them to the stress/strain for the initial SURGE during power up.
I agree - probably not a scam, just a box-pushing retailer. Given the bad advice you often get at this type of retailer, the parents should be glad the retailer isn't going to set them up. It can't hurt to wait 24 hours to turn it on, but that sounds like overkill. -Kirk
Had the same thing happen to me with the delivery of my HDTV from a reputable dealer, the difference was they hooked it up...

The funny thing is: this is my 2nd TV in 30 days.... The first one came, the guys hooked it up, fired it up. adjusted convergence and left. 15 days later the set was up in smoke. I was smelling warm electronics, etc in the break-in... Exercised my 30 day exchange rights.. When the new one came, I waited 24 Hrs like the new delivery people recommended, and this one works beautifully.. no smell, better picture.

Coincidence?? maybe... As others posted, best to let your electronics come to room temperature so you don't put them through a highly accelerated life test.
I can believe it. I broke a laptop computer once by firing it up frozen. Fortunitely, it was my work computer and the firm had a service contract with the dealer.
Some cd players won't play if there's too much moisture/condensation on the lens, a product of being brought from one temperature extreme to another (cold to hot). And as much as the tv cost, it certainly wouldn't hurt to wait a day.
Thanks for the input folks. I'm going to find out more info today, but at least you have somewhat re-assured me on this one. I am not a "videophile" by any means even though i do have a large HT system. Sean
Definitely a scam dude. YOU GOT RIPPED OFF!!! Try to deal with it :~)
Hope this helps
I remember that some high quality S-VHS and Laserdisc players used to have warnings stating to not use the unit until it had warmed up when coming in from a cold environment. (Some actually has safety disconnects so that the units wouldn't work if there was condensation present.) As for not hooking it up, betcha this unit was purchased from a big electronics chain store. As Kthomas implied...CONSIDER YOURSRLF LUCKY! Happy Tunes!
Also the manual for my Proac Studio 150'S speakers said to leave them for a few hours to come to room temprature before letting rip.
That was a long wait I can assure you...
The 24 hour waiting period is a good idea. The CRTs in the TV are liquid cooled. It would not be a good idea to fire up the CRTs if the cooling liquid was not at room temperature. This could cause condensation on the CRT face or worse (but fairly unlikely) the pressure differential could hurt the CRT in several ways (breaking the seal, cracking the lens, etc.).

As far as the lack of setup, as mentioned previously, it could just be the retailer's policy. Who know whats going through the head of most chain store retailers...

Hope this was of help.
Bringing the HDTV to thermal equilibrium makes sense.
However, what does not make sense is buying something
as expensive as an HDTV without any support for
installation and set up. What's up with the vendor?
No scam involved. They delivered the TV first thing Tuesday morning. 8 AM to be exact. I guess that they "assume" that if they hook it up for someone, that person will PROBABLY turn it on the moment that they leave. Since that could increase warranty claims that they have to deal with, they probably make it as hard as possible for us to screw things up : )

This is not to mention that they are not liable should a component not work correctly upon re-installation and power up. I have had that happen to me on the bench and believe me, it's not fun fixing things for free when you had NOTHING to do with them breaking. Sean
Sean haven't you ever brought a cold scope inside from a service vehicle & then tried immediately to use it? That cold glass tube has condensate all over it; when the high voltage is applied it will find an alternate path through the moisture to ground. If you're lucky the instrument just shuts down via safety trip; if not then it can get expensive pretty quickly.
I think they're pretty smart to not connect your equipment initially. They just know that you're gonna fire it up asap, so even if joe average consumer does get everything connected it will take several hours & by then it's a safe bet to apply power anyway. As a low overhead outfit, they're also smart to not connect the ancilliaries for you. This "simple task" can turn a brief housecall into an overnighter - I know...