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Anyone have this problem?

Hello all.....I just recently purchased a new McIntosh MX 123. Looks and sounds great. I am having an issue though. While watching tv through the processor, when I change channels it drops the audio. I have to switch inputs and then switch back to get the audio back. This cannot be normal, or perhaps McIntosh assumed it would not be used to channel surf. Any experience or comments? 
    Regards,
            Steven
moag

Showing 3 responses by moag

moag OP
34 posts
 
russ69....I am using HDMI. I have searched through settings for an option that might help the situation and cannot find anything.
 
ghdprentice...I agree with your possible diagnosis but cannot find a way to stop the behavior. My ten year old processor I was using did not have this issue.
moag OP
34 posts
 
maxwave....Yes, it has the latest firmware. I agree I should not have the issue, but this is the second MX 123 with the issue. I returned the first unit and got another. I assumed the first unit was defective but now I'm thinking it may be a design flaw. I have spoken with both the dealer and with McIntosh directly and both say they have not heard of this issue. I want to keep it because I am pleased with every other aspect of the processor. I will look to join the avs forum and post the concern there. 
   Regards,
         Steven
moag OP
34 posts
 
esthlos13....I switched HDMI cables, I switched the cable boxes, I tried a different HDMI input, but the problem persisted.
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