2. amps-preamps
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Anyone have problems w/McIntosh warranty

I live in the middle of no where/ mid-west USA,no local dealers within 100s of miles from me.I bought a NEW McIntosh amp from dealer and had it shipped to me.The dealer first asked me to verify that I had no local dealer and told me over the phone that all paperwork would be in the crate, to send in the warranty info supplied which I did..McIntosh informed me via a letter that because it was purchased over the phone and shipped to me the warranty is invalid/void..Im posting half in protest to their policies and the other half to warn potential buyers..Last time I buy McIntosh!!!!
missioncoonery

Showing 1 response by rubinken

rubinken's avatar
rubinken
102 posts
 
If your story is accurate, then that is terrible customer service. I would never support a manufacturer who is so flagrantly unsupportive.

Obviously, the Mac dealer is authorized. McIntosh does not want dealers to ship product. They are screwing customers and do not deserve to be supported.

There are many caring, supportive manufactureres. They are who we should invest in.
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