Anyone have problems w/McIntosh warranty


I live in the middle of no where/ mid-west USA,no local dealers within 100s of miles from me.I bought a NEW McIntosh amp from dealer and had it shipped to me.The dealer first asked me to verify that I had no local dealer and told me over the phone that all paperwork would be in the crate, to send in the warranty info supplied which I did..McIntosh informed me via a letter that because it was purchased over the phone and shipped to me the warranty is invalid/void..Im posting half in protest to their policies and the other half to warn potential buyers..Last time I buy McIntosh!!!!
missioncoonery

Showing 2 responses by markd51

As Cyclonicman mentions, "How does Mcintosh know the buyer didn't walk into the store, and buy over the counter?"

With that being said, and since McIntosh supposedly doesn't ship goods to private end users, only thier dealer network, then how, and where did this particular Unit come from?

This is almost like saying, that while I was on vacation in another state, I decide to buy a pair of MC-501 Amps, drive home, send in Warrantee Card, then find I have no Warrantee because I could have bought it from a closer dealer in my own home state?

Something still doesn't sound kosher to me? Mark
There still seems to be little known about source of the cause of this unhappy set of circumstances, as to "who dunnit?"

Was it the dealer who inadvertly made mention to the company? Or perhaps did the original poster send copy of the bill to McIntosh, (is this required by McIntosh?) thus "spilling the beans", and then McIntosh clearly saw that this wasn't an over the counter purchase? (No State Tax, etc?)

Once some more facts are known, which I have yet to see any mention of, aren't we all just spinning our wheels here? Or am I missing the point? Mark