Anyone ever have claims for damage with UPS?

My greatest problem with UPS came when a guy used Mail Box Express to ship me amps. UPS said the insurance was with them so they should pay the claim, while MBE said it was with UPS and they should pay the claim. Don't be too sure MBE will represent your interests.

I have had everything between taking them to small claims court and having a very considerate person there save my butt after Jim Anthon stold my AN DAC 4 Sig. I find nothing to predict what will happen. I also must say I find Airborne and the USPS worse and FedEx no better. Always keep original boxes and double box if those are worthless, such as from Marantz, duplicate the disassembly needed, address very clearly, and cross your fingers.

UPS calls this the "shock" in their system. I suspect that maybe one box in 10 are dropped off the conveyor belts or in handling. I had one amp that arrived in a perfect box where all transformer (ALL) were torn off and rattling around. I figure that it fell from great height but landed perfectly flat on the top of the box. UPS bought both the damaged and undamaged amps.

You are right about packing. One thing you did not say, however, was not to use peanuts with anything that weighs more than a pound. I know this is the standard and unprofessional packing method of various packing services and thus they should be avoided. Crumbled newspapers are far superior.

Finally, you should include FedEx, Airborne, and the USPS in your use at your own risk.