I bought a PS Audio USB Transport (LAN Rover) in 2016 direct from PS Audio. I tried it for a week or so, then decided I wouldn't be able to use it in my system. I returned it a week later without incident.
I've also emailed back and forth with Paul McGowen several times. I've found he's responsive to customer questions and concerns; great to work with. I wouldn't worry one bit about buying directly from PS Audio.
I've also emailed back and forth with Paul McGowen several times. I've found he's responsive to customer questions and concerns; great to work with. I wouldn't worry one bit about buying directly from PS Audio.