Rule #1- Don't buy from overseas without an authorized dealer in the U.S.A.
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It is a dealer that advertises on this site a 30 day money back guarantee! I purchased 3 PC's; two for me and one for a friend to get a volume discount. I had many friends listen on very good systems since my system is being rebuilt. The other audiophiles didn't like them; lower noise floor for sure, but robbed the dynamics. I decided to keep one for my CDP to try. The PC were too musical and in the systems demonstrated soften the dynamics too much. For a bright system they might do the trick. Just an FYI, not a criticism of the product at all. Like everything it is system dependent. Just wanted everyone to know there are other unconsidered charges when trying.
If you're looking for quality money back guarantees in general, Audio Advisor has a stellar money back guarantee and the only expense is the shipping to and from. Music Direct is supposed to have a similar one. The only downside, is the selection/brands of audio gear from both companies is limited. But each company represents a good way to audition a limited number of brands of new audio equipment in your system without risk. (no restocking fee either) The ability to audition audio gear in your own system and return what does not work out for a refund can sometimes be worth the cost of buying new. Does anyone know of other companies with quality return policies that compare to these two?
This is just a plain bad way to do business imo. especially with a power cord! restocking fee? What change the bag? Wipe down the cord and sell it to the next guy? come on...plus no meniton of duty or paypal fee? just be glad it wasn't the more expensive power conditioner..
Yes I was the other guy who tried the cord...and imo.the cord is rolled off and robs the leading edge....after a while I was just not that interested in listening to my system, a bad sign. perhaps on some systems this is a good thing. not on mine. they should change their policy, expecially since you did decide to keep one cable...but at 15% plus duty and paypal, on 3 expensive power cords, you basically paid for a nice entry level cable..and got nothing in return. sorry for your "loss" as it should have been "less" - no pun intended -