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I did, along with asking in several forums. Oppo came through very quickly, provided some troubleshooting tips along with solutions based on what I found during troubleshooting. Turned out to be interference from the TV connection (HDMI). Moved things around, used different ports and trouble seems to have been fixed.
I assumed the OEM would be the last to respond, I was wrong they were the first. Lesson learned, and at least in the case of Oppo I can't be happier with their service.