sorry to hear about your loss.
i think if you've read the numerous other stories here,
you could have avoided the doubling of your misery.
first off, the seller is responsible for getting you the
item in working,non-damaged order. It is not acceptable
for the seller to throw up his hands and say, it's not my
fault
But secondly, and more important, you never should let
the damaged item leave your hands. have the inspection
done at your home by a UPS person. Also be aware, this
person, while he may sympathize with you and appear to be
your advocate, they are likely not the decision maker on
the claim being paid. Also, if my the amazing grace of
god, the claim gets paid, it is the seller who receives
the claims money. So, the jerk, who refused to help you
from square one, now has the broken item , your purchase
money, and the claims money.
once they take the package, it gets really mis-handled
from there. The box it came in as already been
compromised, and they take no steps once in their hands
to change that, meaning further and further damage
i've held the item which gave me time to try to work
things out with the seller, PayPal, and however else---i
let the package go using a Call Tag once things were
resolved.
i think if you've read the numerous other stories here,
you could have avoided the doubling of your misery.
first off, the seller is responsible for getting you the
item in working,non-damaged order. It is not acceptable
for the seller to throw up his hands and say, it's not my
fault
But secondly, and more important, you never should let
the damaged item leave your hands. have the inspection
done at your home by a UPS person. Also be aware, this
person, while he may sympathize with you and appear to be
your advocate, they are likely not the decision maker on
the claim being paid. Also, if my the amazing grace of
god, the claim gets paid, it is the seller who receives
the claims money. So, the jerk, who refused to help you
from square one, now has the broken item , your purchase
money, and the claims money.
once they take the package, it gets really mis-handled
from there. The box it came in as already been
compromised, and they take no steps once in their hands
to change that, meaning further and further damage
i've held the item which gave me time to try to work
things out with the seller, PayPal, and however else---i
let the package go using a Call Tag once things were
resolved.