True Dover, but he could at least answer and email.
Analog Tube Audio: where is my SME 3009?
Hi Chaps,
I am having trouble with Robert Graetke, owner of Analog Tube Audio in Schiffdorf, Germany. Last January, I sent him my SME 3009 S2 and a brand new Denon DL-103R, the arm was for rebuild. He asked me to give him a little bit of time for the inspection.
A month has passed and I did not hear from Mr. Graetke again. I sent him an email, no answer. Last week I sent him another message telling him that if he could not handle his work he should not have accepted new customers and asked him to return my SME tonearm and Denon cartridge not repaired, that I'll pay shipping charges.
As of today, I have not heard a word from him. Any suggestions as to what should I do? As a matter of principle I have been thinking if taking a trip to Germany would be worth the time.
Cheers,
I am having trouble with Robert Graetke, owner of Analog Tube Audio in Schiffdorf, Germany. Last January, I sent him my SME 3009 S2 and a brand new Denon DL-103R, the arm was for rebuild. He asked me to give him a little bit of time for the inspection.
A month has passed and I did not hear from Mr. Graetke again. I sent him an email, no answer. Last week I sent him another message telling him that if he could not handle his work he should not have accepted new customers and asked him to return my SME tonearm and Denon cartridge not repaired, that I'll pay shipping charges.
As of today, I have not heard a word from him. Any suggestions as to what should I do? As a matter of principle I have been thinking if taking a trip to Germany would be worth the time.
Cheers,