Aesthetix Service Runaround


Hi everybody. 

On January 2 of this  year, I packed up and sent into Aesthetix two preamps, a Callisto Eclipse and an IO Eclipse for repair.

Today, 2 weeks short of five months later, I still don't have my amps back.

I've sent any number emails and made numerous phone calls, and I'm always told they're being worked on. By now I realize I'm just getting the good old runaround. Lots of apologies, no explanations, and no ETA.

I'm wondering if anybody else has had a similar experience. I'm about ready to give up.

rechsm

Showing 1 response by ncarv

Sorry to hear that. I had excellent service and response from Aesthetix when I sent my Janus preamp for service.