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Aesthetix Io transformer noise

Calling Aesthetix Io owners. How normal is noise ( a constant buzzing sound) from the transformer in the power supply ? Should it be audible 5 ft away ? This is a new unit with barely 20 hrs on it.To hear anything from the transformers on my Parasound JC1s I have to put my ear up against the top plate and then only faintly audible. Experiences will be greatly appreciated.


rost

Showing 1 response by jperry

jperry
2,430 posts
 
rost, sorry to hear about your difficult experience and happy to hear your local dealer is helping you. I have a system with Aesthetix electronics and dealing with Jim White has always been a great experience.

I upgraded my Aesthetix Rhea to the Signature version and it came with a new warranty when the work was done. Maybe yours would have received an extended warranty as well.

Best of luck in resolving your problems.

Jim Perry
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