2. amps-preamps
  3. 132439-2291

Adcom?

Does ADCOM still make products and most importantly sell products?

I bought a amp/pre-amp combination (710 for the preamp and maybe 5300 for the stereo amp), and it was the worst electronics I have had in my house in 40 years, that is, beside NAD.
Both components started to malfunction majorly just after a few months (pre-amp volume control having a mind on its own, amplifier was discharging loud every couple minutes).
They both times promised me that they would exchange mine for new, so after agreement, I sent my gear back to them, and they sent it back to me with the same problems... we did that a couple times.... I think the tech guys were billing the department for new units, kept them for themselves, and sent me back the same crap untouched.
I could tell both times that the gear was untouched by adcom as I had marked the units on frames.

I feel like this kind of fraud is happening a lot, especially this time of the year when audio gear dealers offer "black friday deals", but in fact, they sell refurbished units thinking you won’t see anything.

Adcom, dealers selling refurbished as fresh from factory, thoughts?
128x128chrisr

Showing 1 response by pmm

pmm
218 posts
 

I have used an ADCOM GFA-5400/GTP-450 for 22yrs, without any issues. It was a nice step up from a receiver based system.

I believe that your issues are not unique, though. I remember, when I had bought my ADCOM components, Tweeter Audio, was a big dealer of the brand. After the turn of the century, before Tweeter went under, I talked to a salesman, at the store. He told me that Tweeter dropped ADCOM, in the late 90`s, because customers were returning too many units with issues.

If you are interested in repair, try Big Sky Audio. They specialize in repair of ADCOM gear.

I`ve owned a couple of NAD components, over the same course of time. Again, no issues yet, but it would not surprise me if they arise, due to NAD`s spotty record.

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