Accuphase practice strict territorial separation to hide the fact that their same products will command double the dealer price in Germany than they do, say, in Singapore - full service included. If you live in a country without a dealership, you fall between the cracks, which is extremely frustrating. I have found great support from a California based dealer (Fred of Katli Audio) with all my issues and problems and that why he is getting my business. So yes, the internet can work for dealers as well but it is a different business model.
When it comes to true hi-end stuff, one can either purchase pricey components at a discount (?) from the internet and go through the trials and tribulations at home - or secure the good support of a local dealer. It's everyone's choice but don't assume that option A is cheaper. Far from it - unless you KNOW exactly what to expect. In 99.9% of all cases this isn't so. There are simply too many variables in HiFi that will have a major impact on the audible result.
When it comes to true hi-end stuff, one can either purchase pricey components at a discount (?) from the internet and go through the trials and tribulations at home - or secure the good support of a local dealer. It's everyone's choice but don't assume that option A is cheaper. Far from it - unless you KNOW exactly what to expect. In 99.9% of all cases this isn't so. There are simply too many variables in HiFi that will have a major impact on the audible result.