When I contact theme to add some precision about the unit issues
Each time you do this it goes back to the back of the queue, especially being something repaired under warranty - low priority.
About the financial strength of audio manufacturer
I wonder if the pandemic has been positive or negative for the audio industry .
Manufacturer are private companies . It is not possible to analyse their financial statements before buying their products.
What worth the 5 or 10 years warranty if they go out of business.
I have a sent my home theater processor for repair at the manufacturer office , several months ago. When I contact theme to add some precision about the unit issues, they either are very rude with the communication , or tell me my unit is about to be shipped , without doing so.
I wonder if they have too much works because of the Covid or if they are on the verge of bankrupcy
In the lasted situation , there is nothing the product's owners can do about their warranty.
Two dealers ( one is also a friend of mine ) that carry my manufacture ´s products were not positive .
I know is a weird thread
Reassure me , I am getting anxious