About the financial strength of audio manufacturer


I wonder if the pandemic  has been positive or negative for the audio industry .

Manufacturer are private companies . It is not possible to analyse their financial  statements before buying their products.

What worth the 5 or 10 years warranty if they go out of business.

I have a sent my home theater processor for repair at the manufacturer office , several months ago. When I contact theme to add some precision about the unit issues, they either are very rude with the communication , or tell me my unit is about to be shipped , without doing so.

 

I wonder if they have too much works because of the Covid or if they are on the verge of bankrupcy

In the lasted situation , there is nothing the product's owners can do about their warranty.

Two dealers ( one is also a friend of mine ) that carry my manufacture ´s products were not positive .

I know is a weird thread
Reassure me , I am getting anxious

 

128x128maxwave

Showing 27 responses by maxwave

I think , some small manufecturers should sell their business .

They do not have the financial resources to compete on a R &D and a 

customer services  standpoint.

Surely , the one that I have refered to   in this thread

I still have issues with this manufecturer . On a warranty and service basis.


If you can  not beat theme ,   join  theme !

@ejr1953 

thanks 

One excellent brand that comes to my mind is Classé Audio.

Classé was a small company from Québec, Canada.
The brand has been sold , but I think , it has lost a bit of his ´´ aureole ´´or ´´crown ´´

A friend of mine bought a Classé amp and preamp some 30 years ago. They are still in a perfect condition : the caps are perfect . But with the sale  of the brand , he lost his life long  warranty. 
Pierre

@mahler123 

 

Thanks 

Without going into roo many details, it is a DTS X board that has failled and need

to be replaced and the downmix outputs does not work.

It is a 17 000$ CAD  20 channels Home Theater processor and room correction kit.

And the other componants of my system ( power amp. Speakers, Apple TV , GIK acoustic pannels , ect , stand unused : worth a lot more than the 17 000$ Canadian.

 

Thanks every one. I feel I am getting stress and angry again.

 

 

 

@tubebuffer 

Sometimes , you have to trust others : your doctor, your mechanic, etc.

With these, it is words of mouth that gives you indications

we live in a specialized complex world . It is not possible , for the average Jos ,  to keep up with technology


Audio gears is becoming more and more complex.

Home Theaters , the new flaver of the month , and life saver for many company are very complexe .

Don't ask me how it works. 

 

 

@mahler123 

For obvious reasons , I will not disclosed the name

If I was wrong  .......

It is a small US company  . About 10 persons.

A friend of mine bought a Classé amp. and preamp about 30 years ago.

It was at the time a lifelong warranty. When sold, this warranty vanished.

Fortunatly , his gear are still 100% functionnal.

@ghasley 

@jerryg123 

 

many thanks for your economic stand point.

this is what this thread is all about.

I think now that when you buy from a small companies , there is a risk factor

that is related to their financials and competitive advantages , that should not be 

neglected.

Waiting for my ´´ King ´´ processor to use with all others components of my system.

Anyway :

The king is dead  ,  long live the king

@millercarbon 

I have once told you , not to post on my threads.

Stop playing with some parts  of your body while posting

Can you control your mental desease.

 

I have communicated , two weeks ago with Mark Sossa , Director of

sales and marketing ; Vinnie Rossi. I had 3 questions about their new

Brama integrated amplifier. He could have told me to ask one of their

dealers . Instead , he gladly and kindly answered my questions. I am sure, this guy must have a lot to do these days. Vinnie Rossi is not a big company.

It is owned by Mr. Vinnie Rossi. And they had never heard about me before.

A complete stranger.
Result , I have ordered the Brama integrated, from a Vancouver dealer ,availlabe in the begining of January

I will not take the chance with the company , that I am talking about here.

The way they have behaved with me .
Even if they have , separates amp. and new preamp that would have cost

about the same.

Communication , respect , transparency .generosity.

 

I hope , they are in a good finacial position to respect their 10 years warranty

@audioman58

 

very good post of yours if you want , the moderator to delete this thread

( geopolitic)

 

@bigkidz

What is special about Home Theater gears is the relation between hardware and

software. The HT processors are big audio-video computers .

Is it possible to do repair  theme , the same way as power amplifiers ?

 

Talking about politic is like talking about religion or economy.

These are social sciences , nothing scientific there.

A nice playgound for for fight.

I do not want to go there

regards

 

@crustycoot 

Thanks,

It has been more than a month since  the president of this company , told me 

in an Email that my unit was ready to be shipped  nex day. This Email

was also sent to the canadian rep.( a distributer/ dealer)

Since then , my attemps to commiunicate with that president has failed.
My unit is prestine.  They just have to send me a new one.

Or take some parts  in a new processor and put theme in mine.

When there is a will , there  is a way.

Unless I am paranoid , there is something else.

I think if my name was Lee Ritenour , Dave Brubeck ,or Michael Corleone;

( you don't fool around very long with Lucas Brasi , )

I would have had , a much better commication and service.

 

@bigkidz

It may be a Home Theater marketing strategy , but many brands ( like the one

I own) promote their processsors as being totally upgradeable almost indefinitely.

That would make theme , a more economical purchase , long term , than receivers.

Xmas holyday is coming. I hope I will have my processor then.

If I not , it will looks more and more like a steal.This processor is my property

Imagine , If I would have borrowed the money of my whole HT system , from a bank.The monthly payment would look like the one , on a new mid size luxury car .

Thanks every one, there is not much more to say.

Profile picture
 

Part of my systeme without my Processor , obviously ,

power condioners and linear power supplies hidden behind the television

image disclosed for a short periode of time.

@hshifi 

Thanks,

I am from Montreal area , Quebec.

Looking at my system ...... It is supposed to be  entertainment( a costly one )

I will keep all of you informed . How it will end up.

@ejr1953

I have no input from the audio business.And I have been wrong before.

I think , young people are not much intersted in highend 2 channels gears .

So to sell big tickets items and make a good profit margin ; audio companies

have rushed all togheter to  the home theater segment. They will not all be winners.

Some have used the pandemy to promote this segment as ´´ safe at  home entertainment ´´ How good chistians , they are...

 

thanks for your views .

On a more financial basis.

My generation had   benefited  from ´´ Defined pension plan ´´

Younger generations have      ´´ Defined contibution plan ´´

Will  this have any influence on their ´´ Entertainment  spending ´´ ?

@ghasley

 

As I have written above :

I have no input from the audio business.And I have been wrong before.

I hope the high end will survive. All those improvments on the high end gears

should be enjoyed by the young generations.
When I was young , there was a good system in almost every home.

We gathered to listen to the new Deep Purple album.

I was a social experience as an individual one.

Now , what you see is Sony Play Station and X Box , etc

They gather ( even , on line ) to play with the new games

And it is supposed to be , quite addictive.

 

I have heard that these gears , the registrations , games and on line buying get expensive at the end of the day . I do not know , I am not a gamer.

An adult will be inclined to buy , what he has been impregnated with when

he was young.

This is why , snowmobiles manufecturers  had launched , small model for

children. When they will be adults , they will tend to buy the same brand that

they have known when they were young.

It may be the same with audio gears. May be. I am not a marketing expert.

@tomic601 

 

Yes , we saw this with the subprime crisis.

Easy street moved down to sleep in their cars .

I wonder, what is the % of the post-boomer generations that have a budget ?

Anyway , still , economics is playground for fight.

This thread is about  audio manufacturer's  present and futur financial health,

and how , custumers ( like me ) can stay  safe .

 

I am also sure , most american are not like that......

By the way , I would have been a very bad diplomat ...

@ghasley

You would surely enjoy , this kind of post , if it was about your niece.

Funny how some people are ´´ double standard ´´

 

Poor little tortured beast    millercarbone

I would like to see what kind  of temerity you would have face to face.

It is so easy , hiding in your basement.

millercarbone is about to succeed 

Making this thread deleted by the moderator.

Some people has to be under the spotlights all the time.

If not , they feel they are  like dwarfs

 

 

I have finaly received my gear.

I don’t know , what kind of people , those manufacturers are in general.

I would ate to be in this audio business. ( Processor , preamplifier, amplifier, etc)

I would sell my business , at the first sale  ´s inflexion point ,