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  3. 1350344962

A Great US Company

There's a lot of talk here about companies with good (and not so good)service. I just want to give a shout out to Vornado Fans. I've owned one for several years and it developed a noise at low speed. I e-mailed the company and was informed that it was guaranteed for life and all I had to do was send it to the company, no receipt necessary. About 2 weeks later, it arrived at my door in like-new condition - no return shipping charge and a 20% off coupon on my next Vornado purchase. There are still companies that do it the old-fashioned way. First-rate products and lifetime free service. Makes me proud.
chayro

Showing 2 responses by mapman

mapman's avatar
mapman
21,830 posts
 
Lots of good ones.

Gotta say though that Comcast service is perhaps the worst ever. A total train wreck! Every interaction is a disaster. Can't do anything right except find sneaky ways to charge you more.
mapman's avatar
mapman
21,830 posts
 
REI is great.

I bought a camping chair there once and it started to rip less than two years later. I walked in with the receipt and got a full refund no questions asked.

Comcast is expert at having customers pay for their service inadequacies which occur regularly. ALso at adding additional ongoing service fees in the process whenever possible. Avoid at all costs!
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