I tried purchasing some 6h23-eb type 3 tubes from Upscale, their site said to call for that tube because they would only sell them to those with preamps that are tough on tubes like Audible Illusions and my pre, a c-j Classic 2..... four phone calls, no return calls and an email auto reply from Kevin that he was away.....Instead of putting me on hold their secretary just said their salesman were "busy with customers" after I told her it was my fourth attempt at ordering from them......Total bullshit..... I was kind of pissed because I had used that tube before and I really wanted to get a couple before they were gone. On principle I will never order from them again
Really disappointing as I had purchased speakers from them a while back and the service was good..... I ended up driving from the MA / RI border to Audio Visual Therapy in Nashua NH..... they have a decent selection of tubes in stock. I ended up getting a Gold Lion 6922 and picked up a matched quad of KT66 while there. Great tubes, great guys to deal with.
Really disappointing as I had purchased speakers from them a while back and the service was good..... I ended up driving from the MA / RI border to Audio Visual Therapy in Nashua NH..... they have a decent selection of tubes in stock. I ended up getting a Gold Lion 6922 and picked up a matched quad of KT66 while there. Great tubes, great guys to deal with.