$510.00 for an Aluminum cover for the ARC Ref. 10?


Wanted to replace the poly covers, but this is unbelievable!!!
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Showing 2 responses by lostbears


I your Ref 10 is under warranty it should be covered. Talk to your dealer. The top of my Ref 5se had a slight warp from heat. I complained to my dealer and he asked if I would prefer a metal cover instead. I told him a replacement poly cover seemed pointless. ARC sent me a replacement metal cover under warranty. My Ref 5se was almost a year old at that point.

First I believe the Ref 10 has 2 tops not 1.

The Tops should be covered by warranty if the unit is less than 3 years old.

If it is over 3 years old then call the ARC service department and complain. It is a design flaw and ARC knows it. They will likely give you a discount on the metal tops.