25 year warranty – thoughts invited


I've often wondered why despite mega-bucks and assuming mega-reliability why warranties on audiophile gear are so time limited. Surely if the maker, or more relevantly the dealer had true confidence in both the brand and the model they’d be keen to offer something exceptional. However, they rarely do.

So I was surprised and pleased to spot this morning that one of LFD Audio’s retailers is at no extra charge providing a 25 year parts and labour warranty to buyers of new amplification and phono stages. http://lfd4u.com/our-2-service-levels/our-prices-gold-standard/

Apart from Bryston (I think) no one else is offering this. Isn’t it time they did? So why aren't they?

LFD don’t produce anything with movable parts so I guess they wouldn’t get snookered into a 25 year warranty on a laser assembly. Also, if I've read the text correctly the warranty is transferable to each new owner in the 25 year period. Is this a new paradigm, an offer too good to be true – or what? Thoughts invited. Thanks
128x128bigaitch

Showing 4 responses by brf

LFD is a boutique company; therefore, one’s greatest worry would be their ability to survive for 25 years in an ever changing marketplace.
So BRF - it seems you want massive discount PLUS 25 year warranty. Are you serious? How long would such a retailer stay in business if adopting your approach?

Read my post again…. what I am saying is that I wouldn’t pay extra for a 25-year warrantee from a third party online retailer with no skin in the game and no track record.

LFD4U offers two-tier pricing. If you pay full MSRP, you get additional benefits such as a 25-year LFD4U warrantee OR, you can pay a reduced MSRP and receive the manufacture’s standard 2-year factor warrantee.

I see no value in a 25-year third party warrantee; therefore, I won’t pay a premium.
Jmcgrogan2, or should I call you Sherlock, you are correct, Bigaitch is Howard Popeck, owner of LFD4U.

Howard, a dealer disclaimer is required.

http://lfd4u.com/where-did-stereonow-go/
It’s not LFD audio who are offering the 25 year warranty. It’s their (apparently) principal retailer LFD4U doing this.

I like having options, but I wouldn’t pay extra for an extended warrantee from a third party online retailer who has no skin in the game and has less of a chance than the manufacture of surviving 25 years in the audio distribution space.

This is not a reflection on the quality of LFD products, it a comment on the marketing strategy employed by LFD4U.