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These are transaction related disputes handled by Audiogon's Dispute Resolution Process. If you have a dispute that you would like resolved, please do not try to post directly into the forums. Instead, use our process by clicking here.

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  Shamburg vs Wallace: Inaccurate or misleading ad
Problem: Inaccurate or misleading ad
07-24-2009: Shamburg initiated process
07-24-2009: Wallace submitted response

Shamburg describes the events as follows:
Wallace and I are both selling the Krell SACD Standard Mk3.

In his ad, WALLACE is displaying a photo I took of my own unit in its box.

To prove it is my unit and my photo, I would be happy to supply new photos of the same unit on the same rugs.

Thank you.

Shamburg is requesting the following resultion:
Remove my photo of my unit from his listing.




Wallace describes the events as follows:
This person had filed a complaint with you claiming that he purchased a unit from me. This is completely false. My unit is still for sale and has been for over a month. I just recently renewed the ad and have used the same pictures. Pictures are public domain, no one has a legal claim to them unless specific steps are taken to protect a legal claim to any such picture. If someone wants to use one of my pictures posted, they are welcome to do so. This person has falsey accused me of theft and in doing so is subject to an action at law for defamation.

Wallace's proposed resolution:
For Shamburg to retract his defamatory remarks immediately or I will pursue legal action against him.




Shamburg's rebuttal:
Wallace, in his listing, is using a photograph taken by me of my unit. His listing is therefore fraudulent.

I have not claimed that I purchased a unit from Wallace. He is attempting to deflect attention from the simple, incontrovertible fact that he is using an image of my property in an effort to sell his property. This is unethical and in violation of Audiogon rules.

Thank you.




As of 07-24-2009, Audiogon is requesting input from members regarding this dispute.
Audiogon  (Threads | Answers | This Thread)

07-24-09
  Responses (1-8 of 8)
Click title to read one, or click date to read all below it.

07-24-09   agree with: Shamburg completely, grant full request it's s ...   Jylee

07-24-09   agree with: Shamburg completely, grant full request   Roxy54

07-24-09   agree with: Shamburg completely, grant full request the pi ...   Foster_9

07-24-09   agree with: Shamburg completely, grant full request using ...   Newbee

07-25-09   agree with: Shamburg completely, grant full request it is ...   Srwooten

07-25-09   agree with: Shamburg completely, grant full request wallac ...   Wpines

07-25-09   agree with: Shamburg completely, grant full request when s ...   Develyn50

07-25-09: Audiogon
Audiogon policy regarding the use of another member's pictures without that person's permission is as follows:

'Audiogon considers each seller's wording and pictures to be the exclusive property of that seller. If you find another seller to have copied your wording exactly, or is using pictures out of your listing, then you may "Dispute" the other seller's listing.'

As seen in our FAQs:
www.audiogon#6

We asked for member input into this dispute, and the responding members overwhelmingly came out in support of Shamburg, and Audiogon's position.

We have removed Wallace's 'Krell sacd standard mk iii' ad and credited his Audiogon account. This will give Wallace the opportunity to take his own pictures before re-listing the ad.

Audiogon Dispute staff

Audiogon  (Threads | Answers | This Thread)



  Closed for Input
Only the two Disputants may post now

This thread is no longer accepting general input.
Only the two disputants may post their follow ups about resolution.
  Post your response
Followup by "Shamburg" or "Wallace" only


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