|Problem: Seller reports problem with sale|
03-05-2009: Knight_d initiated process
03-06-2009: Lec1989 submitted response
Knight_d describes the events as follows:
Buyer incurred a customs brokerage charge and wants me to pay for it. I did not agree to paying any customs brokerage charges. Buyer believes because he put down "$1025 delivered" it means that the seller is to pay the brokerage fees. No where in our email trails do I agree to paying a customs brokerage fee. Buyer has filled a dispute (March 4th) with paypal to claim the $25 brokerage charge.
Knight_d is requesting the following resultion:
Buyer will close dispute on Paypal and will pursue this matter no further.
Lec1989 describes the events as follows:
We made a deal for $1025 delivered, and seller said he will use purolator as shipping company, and he even said he will put it down as gift to avoid the import duty.
I have had several deal with Canadian and never had any problem. So I thought it should be fine. When I received the unit, it comes via UPS, and I didn't worry too much since the unit is here.
I tested the unit and it works ok except the battery on the remote was completely dead and look old, the battery expired June(July?) 2002 as stated, so I emailed him and tease 'you could have give me a better battery in case the old battery leaks inside the remote', he didn't response to that email, no big deal, I left him good feedback anyway.
Then 2 weeks later, I got a letter from UPS telling I owe them $24.25 'entry prep fee', I called UPS up and they told me the seller didn't specify he will pay for that, so it will fall into my shoulder.
So I emailed the seller and try to resolve, he wasn't coopreate and to a point I think it is not worth to argue for $25 over my time, so I told him we split it and be done with it.
Then again he didn't reply that email, and I emailed him days later and he didn't reply too. So I went ahead and file for paypal dispute even I know that the chance of getting the $25 back is slim, but I don't appreciate the way he handle the transaction by simply ignoring people.
Lec1989's proposed resolution:
Open to audiogon suggetion or audiogon members' input.
We have talked about this matter over many emails. I told the buyer many times that I did not tell him anywhere that I would pay for the brokerage charge. The buyer will not listen to my reasoning, so there was nothing I could do. He even said he didn't want to waste time over
$25, so why is he pursuing the matter and wasting my time and his own? I don't know why he included the other information but the issue that we are disputing is the brokerage charge of $25. The fact remains I did not agree and nowhere has he proven that I agreed to paying this brokerage charge. He does not seem to understand that the buyer is usually responsible for customs and customs related charges unless otherwise negotiated.
As of 03-09-2009, Audiogon is requesting input from members regarding this dispute.