Click title to read one, or click date to read all below it.
09-01-00
I live a few minutes from the plant.i get over to see the gu ... Tml2
09-02-00
Theata,digital, my nomination for best.pioneer for worst.i o ... Avguygeorge
09-02-00
Best:- the cable company. class act. recently intervened ... Mryan
09-02-00
The worst is velodyne.they have numbers all over the place b ... Lgregory
09-02-00
Sumiko is the worst. how they stay in business is a wonder t ... Tedbear200
09-02-00
Best: sonic frontiers-very heplful, friendly, technically ... Beachmanken
09-02-00
Yba, oracle, aragon. all have given me terrific service, inc ... Jeffloistarca
09-02-00
My best experience has been with audioquest. those guye e-ma ... Treyhoss
09-02-00
Worst: sony! i have a sony dtc 670 dat deck that has transpo ... Grumpybb@
09-03-00
The worst - don't know, but some years ago it took nakamichi ... Sdcampbell
09-03-00: Blzbub
Most of the high-end manufacturers I've dealt with have been excellent. These include CAL, Krell and McCormack. But, by far, the one that stands out is VPI. These folks really care about their products and, perhaps, even more so, their customers. They will bend over backwards to accommodate you and make certain you are getting the most from their wonderful products. If you are analog-inclined you cannot do better for yourself than VPI. Creek and Celestion have never answered my emails. I figure they're still peeved at us Yanks for that 1776 thing. Sony shouldn't even be mentioned in this forum! They are a mass producer - perhaps the massest - that only cares about moving product. Their customer service, such as it is, is hideous. Some years ago I swore never to buy another Sony product of any kind and have stuck to it. In the product categories you might found yourself shopping Sony do yourself a favor and go with Panasonic, among others. They are not going to give you "high-end" service but they will help, which is more than Sony is likely to do.
Blzbub (Answers | This Thread)
09-03-00
About 4 years ago i lost a tweeter in my snell e/iii's. i w ... Foo@
09-03-00
Always get a quick and knowledgeable response from b&w speak ... Sugarbrie
09-03-00
Thiel is excellent. i blew a tweeter in my 3.6s that was abs ... Glreno
09-03-00
Vac and cary are also very good. Glreno
09-05-00
Best: sonic frontiers. excellant, prompt service by e-mail. ... Ivory1
09-07-00
Cardas has great customer service. i emailed george cardas ... Dacostab
09-12-00
The best customer service i've experienced in the last year ... Threshold
09-12-00
Some of the worst customer service i have experienced was fr ... Rayhall
09-12-00
I agree wholeheartedly rayhall - stereophile service is appa ... Marlec@
09-13-00
Both bryston and mark levinson are amoung the very best! Bmc310@
09-20-00
In my experience, bryston is so good, it's scary. sent in a ... Fam124
09-20-00
Based upon my experience with trying to keep a data ii trans ... Onhwy61
09-25-00
My best experience was with beyerdynamics. i always liked t ... Slawney
10-14-00
Talon audio has been great. they are always accesible, willi ... Glreno
10-14-00
Vac, shunyata, audio magic are among the best. Mwalsdor@
10-14-00
Castle acoustics in the uk answered all of my questions via ... Dekay
10-14-00
Douglas brown, tech. rep. @ sonic frontiers is excellent. c ... Garfish
10-14-00
I haven't had any bad experiences with customer service from ... John_l
10-15-00
I have to confirm the kind words about bryston. i bought wh ... Sean
10-22-00
I recently bought two used classe power amps. i have been on ... Blbloom
10-23-00
Ups is one of the all time worst companies in any category-t ... Rwa3@
11-01-00
Since i love my b&k stuff, i hate to say b&k has provided no ... Shaqspack
11-27-00
Sony very poor customer service. they have lost more than $6 ... Johnbro@
11-28-00
Great service received from ayre acoustics: they repaired & ... Bob_bundus
12-15-00
Sonic frontiers is great, they e-mail very quickly within ho ... Donjf
12-17-00
I have to agree with rwa3. u.p.s. sucks. my best is classe ... Perfectimage
12-17-00
I have gone through two or three sets of grilles on my thiel ... Sgmlaw
01-27-01
Reg edey @ sme has been super in helping me get my sme tonea ... Joysjane
01-27-01
The worst. dunlavy. andrew has jerked me around more times t ... Steven_kh@
01-30-01
Best: brain at bmi, vac, kimber kableand and wireworld have ... Esylsten
01-31-01
Just recieved a reply from tascam today, 1-31-2001, for an e ... Danvetc
02-01-01
Meridian. called them twice and each time i got a tech with ... Daniel
02-01-01
These guys at classé told me that i would have to wait 2-3 w ... Jasont@
02-03-01
Hey shaq, try calling b & k and ask for jerry. they have an ... Sean
02-03-01
My system currently consists of products manfactured by mark ... Doug28450
02-03-01
Doug28450: the sme 5 has been around for a decade or more (i ... Cornfedboy
02-03-01
Thru the years i have found the following to be excellent to ... Mikec
02-05-01
Worst customer service? why that would have to be woodbridge ... Theduke
02-05-01
Duke my experiences were at the woodbridge store in woodbrid ... Mikec
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