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  Audio Dropping Out on Rega Apollo and Saturn
I borrowed a Rega Apollo and Saturn for home audition from my local dealer.

On both CD players, I experienced audio drop outs from some of my CDs as they were playing. I noticed that these CDs did have some minor scratches, but nothing major. When I would play these same CDs on my Jolida JD100 CD player, I never experienced these problems.

Are there any Rega Apollo or Saturn owners that have experienced this problem with some of their CDs? It seems like to me that Rega does not have a very good error correction system as the laser scans the CD. So if you do happen to have some CDs with scratches, it could hinder an otherwise pleasant listening experience.

If there is no clear explanation or work-around for this, then I have no choice but to remove these players from my consideration.
Wkass  (Threads | Answers | This Thread)

02-20-08
  Responses (1-50 of 78)
Click title to read one, or click date to read all below it.

02-20-08   Hi, i owned an apollo, and had the same problem with discs t ...   Jalanc42069

02-20-08   No problems here.(apollo user) *do you own those two (2) pla ...   Mrjstark

02-20-08   As a dealer i noticed regas were sensitive to acoustic feedb ...   Electroid

02-21-08   Apollo user here, and no issues whatsoever (dont wanna jinx ...   Darrens

02-21-08   I have the apollo and don't have this problem. however, i t ...   Djohnson54

02-21-08   Mrjstark he said he borrowed the players. very clearly sta ...   Eldarado

02-21-08   Eldarado, thanks for coming to my defense. i auditioned the ...   Wkass

02-21-08   sorry about that - i take it back. should have payed more a ...   Mrjstark

02-21-08   I own a saturn i bought new. definitely finicky with cd-rs. ...   Jonathan1257

02-22-08   As one of the first in north america to own privately, then ...   Douglas_schroeder

02-25-08   The stereophile test results on the apollo (both use the exa ...   Fillmoor

02-25-08   Fillmoor's comments regarding the saturn match mine exactly. ...   Rtilden

02-26-08   This is in response to fillmoor. i did not mention that my ...   Wkass

02-26-08   Wkass: occasionally, my saturn does drop out the audio. it ...   Rtilden

02-26-08   Sorry to misinterpret your post. i have'nt had any problems ...   Fillmoor

02-26-08   Fillmoor, thanks for your clarification. doug, do you know ...   Wkass

02-26-08   Will, et. al, the original review, which discusses the glit ...   Douglas_schroeder

02-26-08   Doug, my dealer told me i am not the only customer who has c ...   Wkass

02-27-08   Rega has been absolutely silent on this issue. i have not he ...   Douglas_schroeder

02-27-08   I should point out that i did not really expect conversation ...   Douglas_schroeder

02-27-08   I'd like to add that those who have the machines currently a ...   Fillmoor

02-27-08   Good morning the last time i posted onto a site was severa ...   22steve

02-27-08   Steve, thanks for your response. i'd like to say that indeed ...   Fillmoor

02-27-08   Steve, thank you for responding; it shows rega is paying att ...   Douglas_schroeder

02-27-08   I postulate that the percentage of defective machines is gre ...   Fillmoor

02-29-08   Wkass, i think the response offered by djohnson59 is probabl ...   Fillmoor

02-29-08   Fillmoor, i should not have to spend $2600 on a player just ...   Wkass

02-29-08   Wkass, i agree with your feeling. as you know me and doug sh ...   Fillmoor

03-04-08   I guess one must ask... why... do none of the sellers of the ...   Bassdude

03-04-08   In my case, i had trouble duplicating any specific problem, ...   Rtilden

03-05-08   Bassdude, i agree a seller should disclose to the buyer. mos ...   Fillmoor

03-05-08   I am a recent owner of a rega saturn and have experienced on ...   Wpm

03-05-08   I dont have any wifi or infrared device of any kind in my ho ...   Fillmoor

03-05-08   At the suggestion of fillmoor above, i will definitely post ...   Wpm

03-05-08   I still find it somewhat suspect that people are jumping to ...   Darrens

03-06-08   Darrens, absolutely there are plenty of people with these ma ...   Fillmoor

03-06-08   People should test these machines for glitches from commands ...   Douglas_schroeder

03-06-08   Hmmmm... and to think i passed on an 840c thinking it was le ...   Darrens

03-09-08   Hmmm, glad checked back in on this thread. i had let it sli ...   Djohnson54

03-10-08   Dick, so you thought you had a perfect unit as of about 3 we ...   Douglas_schroeder

03-10-08   Doug, i suppose you could say that. it also helps when you ...   Djohnson54

03-10-08   Dick, thanks for checking back and posting. the problems are ...   Fillmoor

03-10-08: Djohnson54
Fillmore, yes that's what I have experienced but I don't remember having a problem with normal CDs. I only have one hybrid SACD at this point but it seems fine as well. Not being able to see the code that went into the operating system, it's impossible to say whether an entire rewrite would be necessary or just some tweaking of the code. To my mind, a more important issue is how they would update the enormous number of machines they have sold in the past 2-3 years. If they didn't have the foresight to use a flashable chip on the logic board (or at least a pluggable chip), updating would be way too expensive a proposition if the problems were acknowledged as bugs. Some computer companies have slipped bug fixes in with feature updates to their programs. That way they don't have to admit to the bugs and don't have to notify all their customers even if the patch is user-installable. They figure that most users will eventually install the patch and the bug fix as well and they're not out the expense of all those notifications. But again, this presumes that the user CAN install the patch.
Djohnson54  (Threads | Answers | This Thread)


03-11-08   Dick, my undestanding is that the system was designed by com ...   Fillmoor

03-11-08   Fillmoor, where are you getting this information about compu ...   Douglas_schroeder

03-11-08   Doug, it is in the sam space (stereophile) review of the sat ...   Fillmoor

03-11-08   In addition, this is straight out of their apollo manual on ...   Djohnson54

03-11-08   Thanks for the lead on that article!   Douglas_schroeder

03-11-08   In addition, i inquired of rega why the units have silent ff ...   Douglas_schroeder

03-12-08   Indeed rega has made no secret of all this, actually they ma ...   Fillmoor


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