Click title to read one, or click date to read all below it.
05-24-07
The last time i sent my krell amp in for an update they had ... Bobgates
05-24-07
Sucked. i sent my dvd player in for repairs. they said 2 wee ... Kinsekd
05-24-07
Im not all that thrilled either. said 2 weeks, called after ... Hiend2
05-24-07
I have had 3 pre amps 4 amps and 2 cd players and have only ... Kenscollick
05-24-07
I've had two experiences, both several years ago, both excel ... Kthomas
05-24-07
Krell has great service. best you can get in touch with mr p ... Nolitan
05-24-07
Excellent service some of the best i ever had. takes a few ... Joeyboynj
05-25-07
Krell and patrick have the same quality : reliability. Andrewdoan
05-25-07
Patrick bresnahan is the correct spelling. Rwwear
05-25-07
Any others. Hiend2
05-25-07
I was wondering if the people with positive responses list i ... Hiend2
05-25-07
Hiend2, time is really a small price you have to pay and you ... Joeyboynj
05-25-07
Hiend2, i understand your feeling but yours is nothing to co ... Andrewdoan
05-26-07
Had an fpb 200c upgraded to 300 cx and it was done right and ... Nglazer
05-26-07
Service manager said 2 weeks or less. simple fix 4 weeks. no ... Hiend2
05-28-07
I have had to send my kct pre-amp back for repairs and my kp ... Johnhelenjake
07-12-07
I find it comical that you pay top dollar for krell, and whe ... Jc51373
07-12-07
Jc51373 perhaps you are correct about dan agostino!i never m ... Yioryos
07-14-07
I live in the area. those guys are great. they let me drop o ... Huntermusic
01-09-08
I just sent a cd player in for service. they have had it fo ... Arbuckle
01-18-08
Sent a dt-10 transport in. the response was about 2 weeks b ... Togo
02-01-08
Togo, sometimes krell gets busy and takes a long time to res ... Joeyboynj
02-01-08: Arbuckle
Togo,
You are one of the lucky ones. I dont question the friendliness of the staff, they are friendly. We are just going on 5 weeks now since they had my player and the only response I have is....they can't tell me when they can even look at it for evaluation.
So now I have been without music for 5 weeks, who knows when they will look at it (will it be months or weeks??). If you call this great service I would hate to see bad service in your book.
Arbuckle (Threads | Answers | This Thread)
02-02-08
hi, i sent my sacd player for repair,and it was return ... Dudeone
02-02-08
I find it humorous when someone states that 3-week turn aro ... Alextychkin
02-02-08
Cd player has been there 4 weeks -still haven't gotten the i ... Donpark1439
02-03-08
I have a mint krell kps 20i sitting there for about the same ... Bobf
02-03-08
I had a krell ksa amp fixed by krell a few years back. it c ... Ozzy
02-03-08
It only takes a minute or so for an email or phone call. in ... Audiofeil
02-05-08
Had my krell kav-250a in for repair since the left output bl ... Audiojan
02-05-08
Audiojan how long ago was that? Donpark1439
02-10-08
Looks like my kps 20i will be ready in a few days. it's unfo ... Bobf
02-11-08
Ok, my kav280cd has now been there since december 27th. i h ... Arbuckle
02-11-08
I heard from krell last friday after 4 weeks of sending my f ... Joeyboynj
02-16-08
I was told i would get my amp back in three maybe four weeks ... Terryreid
02-16-08
Update from bobf- got my krell kps 20i back on friday. final ... Bobf
02-25-08
Update: my kav280cd has been at krell for 8 weeks!! still ... Arbuckle
03-04-08
I have just sent my sacd standard back for repair. i will l ... Dave_b
05-01-08
I sent my kav 300cd in for repair about 10 days ago - they s ... Mainer8
05-02-08
Don't be afraid to follow up with walter periodicaly. somet ... Dave_b
05-02-08
I was originally told 3-4 weeks for my krc hr repair. it the ... Victorbm3
05-04-08
I forgot to mention that my first repair took 4 weeks and a ... Dave_b
05-14-08
I sent my 20i in for service about 8 weeks ago for a dysfunc ... Lula
05-16-08
Still no word on my cd player, but they are at least nice w ... Mainer8
05-30-08
I finally heard back on my cd player and it shouldn't be too ... Mainer8
06-03-08
I got my cd player back within four days after approving the ... Mainer8
08-08-08
I have called krell several time today but noone is picking ... Triode12
08-08-08
Maybe have 4 day work week? try monday you may have better l ... Vegasears
06-13-11
Any idea what would make my krell fpb350mcx amps make an awe ... Derrickengineer1
06-13-11
Do both amps do it derrick? could be the power supply caps a ... Rwwear
06-13-11
Yes both amps do this.they are about 10 years old.is this no ... Derrickengineer1
06-14-11
I don't think so. maybe they just need a tune up. why don't ... Rwwear
06-15-11
If your preamp is disconnected, does it make the sound? if ... Sfstereo
06-18-11
I have had great experience with krell service. fast, inform ... Matjet
12-09-11
I've had a kav 500i in for repair since august 25th. i recei ... Sunmonkey
12-09-11
I've had two experiences with krell service and both have be ... Gherrera1
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