12-06-02: Sc53 Everyone at ARC, from the phone receptionist to the techies, has been gracious, informative and very helpful. No problems w/their service or social skills whatsoever. I don't know where you heard your report but I haven't heard anything like it before. I have owned one or more ARC pieces from 1990 on and have been very pleased w/them all. Sc53 (System | Threads | Answers | This Thread)