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Audio Research service

I have heard that ARC's service is not the greatest, is there truth to this? Give your experience.

Brianmgrarcom (System | Threads | Answers | This Thread)

12-05-02

Responses (1-31 of 31)

Click title to read one, or click date to read all below it.

12-05-02 I have no idea where you heard this but numerous times i hav ... Jafox

12-06-02 I echo jafox. i have had several thousand dollars worth of ... Kinsekd

12-05-02 Ditto what john said. i had some work done on an sp 9 mkii p ... Slipknot1

12-06-02 I agree with jafox. my experience has been entirely positiv ... Johnj

12-06-02 Ditto the above.... nothing but a pleasure to work with.. ... J_k

12-06-02 Depends on who you work with there imo. terry dorn is extrem ... Dog_lover

12-06-02 Everyone at arc, from the phone receptionist to the techies, ... Sc53

12-06-02 I have owned a number of pieces and still do. the first amp ... Mendota98

12-07-02 To re-tube a vt100 is $1300? Brianmgrarcom

12-14-02 To retube my vt100 mkiii from arc is $500. maybe that's only ... Sc53

12-18-02: Captpenny
ARC service is as good as it gets.
Captpenny (Reviews | Threads | Answers | This Thread)

12-18-02 In addition to my previous response, you probably will never ... Captpenny

12-20-02 Not only is their service incredible but they are one of the ... Curleyhifi

01-26-03 Excellent service from ar. honor warranty without a question ... Michael_b

01-26-03 Hi, i still have the invoice on the vt-100 retube (all the t ... Mendota98

01-27-03 Just try to call conrad johnson and ask them about some of t ... Frap

01-28-03 All good and well that arc service is good. that doesn't ex ... Saxo

02-11-03 I had an experience just last week, while after some tube ro ... Captpenny

02-12-03 That is great service! Rwd

02-14-03 I can only add that i have owned 20 pieces of audio research ... Autospec

05-20-03 I've bought 27 years old sp5 preamp just recently - faxed a ... jaszo@

06-07-03 One experience about three years ago. they were absolutely s ... Woodrow

06-11-03 It does not get any better! from ruth, who answers the phone ... Ig40

06-11-03 From the time that arc takes a call (ruth) to the management ... Thaivu

06-12-03 Audio research did warranty work on my ls-1 when it was five ... Autospec

07-21-10 All of my experiences with arc have been excellent. and spea ... Oregonpapa

12-06-10 Ruth is great, helpful, sweet - just great and she always ma ... Plafitracer

12-07-10 The tubes on my a.r.c. ref3 preamp were $550. the hours i ... Tmsorosk

12-07-10 My experience has been so-so. i recently purchased a vs60 a ... Jazzgene

12-07-10 I've had to deal with ar service three times in the mid to l ... Rontoolsie

01-03-11 the fact that you can get schematics for old stuff is si ... Stonedeaf