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Audio Research service

I have heard that ARC's service is not the greatest, is there truth to this? Give your experience. Brianmgrarcom  (System | Threads | Answers | This Thread) 12-05-02

Responses (1-31 of 31)

Click title to read one, or click date to read all below it. 12-05-02: Jafox I have no idea where you heard this but numerous times I have called or had work done by ARC and they have been extremely helpful. Leonard was especially patient with answering questions on older products that I had acquired on the used market. And their turnaround time to do updates or fixes has also been very good. John Jafox  (System | Reviews | Threads | Answers | This Thread) 12-06-02   I echo jafox. i have had several thousand dollars worth of ...   Kinsekd 12-05-02   Ditto what john said. i had some work done on an sp 9 mkii p ...   Slipknot1 12-06-02   I agree with jafox. my experience has been entirely positiv ...   Johnj 12-06-02   Ditto the above.... nothing but a pleasure to work with.. ...   J_k 12-06-02   Depends on who you work with there imo. terry dorn is extrem ...   Dog_lover 12-06-02   Everyone at arc, from the phone receptionist to the techies, ...   Sc53 12-06-02   I have owned a number of pieces and still do. the first amp ...   Mendota98 12-07-02   To re-tube a vt100 is $1300?   Brianmgrarcom 12-14-02   To retube my vt100 mkiii from arc is $500. maybe that's only ...   Sc53 12-18-02   Arc service is as good as it gets.   Captpenny 12-18-02   In addition to my previous response, you probably will never ...   Captpenny 12-20-02   Not only is their service incredible but they are one of the ...   Curleyhifi 01-26-03   Excellent service from ar. honor warranty without a question ...   Michael_b 01-26-03   Hi, i still have the invoice on the vt-100 retube (all the t ...   Mendota98 01-27-03   Just try to call conrad johnson and ask them about some of t ...   Frap 01-28-03   All good and well that arc service is good. that doesn't ex ...   Saxo 02-11-03   I had an experience just last week, while after some tube ro ...   Captpenny 02-12-03   That is great service!   Rwd 02-14-03   I can only add that i have owned 20 pieces of audio research ...   Autospec 05-20-03   I've bought 27 years old sp5 preamp just recently - faxed a ...   jaszo@ 06-07-03   One experience about three years ago. they were absolutely s ...   Woodrow 06-11-03   It does not get any better! from ruth, who answers the phone ...   Ig40 06-11-03   From the time that arc takes a call (ruth) to the management ...   Thaivu 06-12-03   Audio research did warranty work on my ls-1 when it was five ...   Autospec 07-21-10   All of my experiences with arc have been excellent. and spea ...   Oregonpapa 12-06-10   Ruth is great, helpful, sweet - just great and she always ma ...   Plafitracer 12-07-10   The tubes on my a.r.c. ref3 preamp were $550. the hours i ...   Tmsorosk 12-07-10   My experience has been so-so. i recently purchased a vs60 a ...   Jazzgene 12-07-10   I've had to deal with ar service three times in the mid to l ...   Rontoolsie 01-03-11   the fact that you can get schematics for old stuff is si ...   Stonedeaf

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